CONTENT HUB

YOUR SAY REVIEWS

“Met expectations. Very pleased with service received.”

“Proactive, highly competent but also personable.”

“Always full and quick response.”

“Approachable and efficient. Your team manage timelines and keep you informed. I’ve dealt with Helen C.”

“I really like our engagement team and consider them good friends to. However I think there are improvements that could be made. This is worth a proper discussion. The firm needs to mature its offering both commercially and technically.”

“Good communication, timely delivery of work.”

“I would argue that your service is better than average, in particular the use of technology to manage the audit process works well.”

“The team are great – very responsive, always happy to help. Particular shout outs to Tara, Steve, Sky and Ross. It’s a shame that Jake moved on – he had been super helpful over the years. Working with Marina hasn’t been as smooth as working with others at the CP, but I understand the law firm has only been acquired recently.”

“A full commercial approach to working with us.”

“The audit was complete on schedule and budget as promised.”

“Lots of holds ups and change our end & your team remained very patient and understanding.”

“Around the level of expectation. Lower allowable costs, but at a higher %. All very good, but two points to note:- 1) Although I expect strict adherence to HMRC rules, I also want advice on how we can maximise the claim. At times it felt like the policeman role was more of a priority than helping to find ways to increase. 2) The staff analysis by person was left until the end and this required more detail this year. At the end of the final review call, only then it became apparent that the allowable wage cost was way below last years figure. This should have been highlighted and reviewed earlier, otherwise the claim would have been much lower. On the whole though, we were very happy with the service, flexibility and support.”

“Excellent supportive team who challenge where appropriate.”

“Swift, clear guidance.”

“Expectations met in full.”

“Transition to new engagement leader handled well. Pity not more time spent on site during audits rather than seemingly spending time in the office. Better visibility would enhance relationships.”