CONTENT HUB

YOUR SAY REVIEWS

“I think overall we have managed the audit very well. We have had a delayed but at the end it did feels that samples were taken late and reviews not finalised in the first part of the job – Feb/March? Holly and Dan were brilliant in the details and Lewis contribution in the closure managing all expectations too.”

“Professional. Building good relationships, willing to listen and respond. The turnover of audit team year on year is frustrating even if understandable. Overall completion of audit does drag on with associated overrun costs.”

“Well: Professional, competent staff who are great to deal with. Always. Services are pricey for a business at the small end of the spectrum like ourselves and just occasionally the turnaround times are a bit slow.”

“Audit process (which is the majority of our interaction) is very efficient and always runs smoothly, so i would award 5 starts on the basis of audit alone, however ad-hoc service responses can be a bit slow in my personal opinion and we received some incorrect tax advice in the last year resulting in me having to pay a c£24k interest liability to HMRC, hence the lower score reflected above.”

“Clear requests for information, and a good portal for communicating. Response times from Cooper Parry could be faster when closing down queries, getting the initial files ready, or producing accounts”

Mistakes on audit packs, delays on final certificates, can be hard to get hold of”

“Timing is crucial, still awaiting for audited account for Dec YE to be issued, audit invoices are raised on your side but not forwarded by the accounts team to us, audit invoices should be issued once the financials are provided, some have been raised with incorrect amounts “

“Final Packs are taking too long, communication”

“Pretty happy with all that you provide – not the cheapest but you get the job done.”

“Great relationship, always feel important and very helpful.”

“Competitive audit completed within a very tight timeframe.”

“Smooth Audit and a pleasure to work with.”

“Accounts were delivered on time as agreed. Director and team pleasant to work with.”

“The remote audit process is good and saves a lot of time for all concerned. It could be improved by, particularly the younger members of the team occasionally picking up the phone to ask a question – they sometimes rely too much on poorly worded questions put on Inflo, which means that we go backwards and forwards with responses “

“We only use audit services but I still feel that we’re getting the same lack-of-understanding questions which is frustrating. Knowledge from previous audits doesn’t seem to find its way to the team so they look a bit silly when they still don’t understand (e.g.) the stock system. Also I didn’t feel that the team really understood manufacturing businesses this year – not sure if this is because they’re unfamiliar?”

“Great audit again this year, listened to feedback from preious year and worked to improve and resolve any issues. “