STEVEN, JAN 23
“The service can be a bit disjointed and difficult to access on occasions mainly due to working from home I suspect”
1 Reply:
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Reviews 1015
4.52
5 *
598
4 *
348
3 *
57
2 *
8
1 *
0
“The service can be a bit disjointed and difficult to access on occasions mainly due to working from home I suspect”
“Worked cooperatively with us during this year’s audit and gave us good feedback on where we could improve our audit prep and information/Q&A delivery”
“Service has been great in the year, if I were to make it a five I would ask that the content of the general comms were more relevant to me, very focused on one or two sectors. As an example I get e-shots from BDO that are great, tailored to manufacturing and linked to Make UK”
“Friendly staff, always helpful and provide explanations, Tricky / complicated audit this year with different staff members so some element of repetition with different team members, hence not 5 stars”
“More difficult audit than usual for multiple reasons – debrief planned to fully discuss all area’s in anticipation of getting back to the usual pain free audit for next year!”
“Good collaboration and feedback. This largely drives the 4 star rating. Rating not 5 because: Audit fairly smooth, but had a slight disruption with resource rolling off the audit, resulting in repeat questions and requests. Like the Inflo but felt unsupported at the beginning on how to use it – suggest that someone give a short overview as I didn’t know where to go!”
“Prompt replies. Accounts are done well. It would be ideal if we could have the same auditor for several years.”
“All the team are extremely personable, responsive, and always providing useful advice”
“Responsive to client needs”
“Great team, expectations have been met, worked with us on cost, good responsiveness when questions come up.”
“Great communication through out the audit process. Using Inflo worked well”
“Great communication and personal service”
“Good and reliable service”
“Great communication and collaboration ethic”
“Peter Sterling works hard to find solutions”