CONTENT HUB

YOUR SAY REVIEWS

“Audit went well/smoothly. FD seminars are appropriate – content/time. Only negative was on the year end tax – the team misunderstood the deferred tax and we had to go back to them on this point. Excluding this it would be 5* and score of 10!”

“Audit is well planned and completed efficiently although it does drag on a little once the 2 weeks are completed and would be better if we could close this quicker along with the close meeting. The team like the introduction of Inflow and works better than Teams. It would be helpful if the audit plan could prioritise requirements to help manage the workload from our perspective. It would be great if we could be part of a “retail” forum so that we can share what is going on in the market place but based on previous conversations there does not appear to be sufficiently similar clients.”

“Good quality professional advice and support. Processing and finishing off statutory accounts was a bit of a struggle – could be much more efficient.”

“Overall things went well and Inflo has definitely helped. However, when there are delays for whatever reason (usual with our audit) then it would be good for greater flexibility to bring things in more quickly – we seem to have longer than acceptable delays in availability of staff. Much effort goes in but the delays are significant.”

“Really impressed how Sarah Gower stepped up in the absence of Sam. Overall quality of audit good and field teams very knowledgeable (feedback from RM finance teams). Improvements needed in planning, in particular understanding process flows (notably at Storefeeder).”

“I found the audit team did well – the only delays seemed to be due to sickness and annual leave over the summer but assuming our audit will be well scheduled for Feb-23 wouldn’t expect any challenges with that. The tax/R&D team also seemed to experience problems with sickness and leave so that experience was less bumpy. I would say response times in that department are bumpy.”

“Good working relationship with staff at all levels. Inflow this year worked well”

“Very helpful across the board”

“The audit went extremely smoothly, on time and communications were excellent throughout.”

“The audit was very well organised and the new online information portal made the process much easier. The completion could have been quicker, but this was understandable as Lizzie was on maternity leave and we then rolled over into holiday season.”

“Really enjoy the working relationship with Cooper Parry and the support we receive from the direct and wider team.”

“Innovative, efficient, professional, human touch, continuity of audit staff wherever possible, especially at senior management scales facilitating strong working relationship builds. This separates CP from the likes of the big 4. Worked with for 27+ years and continue to rate highly. Improve…..potential smaller audit samples surrounding stock or a greater understanding tailored more to the client’s systems. Use of trainees for stocktake attendees – if not driven by cost, support with a second audit team member with stocktake experience valuable. Prior year stocktakes – normally 2 in attendance pre and post CP appointment.”

“Great communication and pro-active in offering services and solutions.”

“I love Cooper Parry – nothing is ever too much trouble, and I don’t know what I would do without you! I love that we have a main point of contact, but they are super efficient at sourcing and passing us on to the expert in the field of whatever we need help with. Everyone is so lovely to work with as well.”

“No company is perfect – I know if I am struggling or need advise, I can call on my contacts at Cooper Parry to assist and guide me through issues or concerns I may have financially”

“Great service, just not perfect!”