CONTENT HUB

YOUR SAY REVIEWS

“Audit… This has gone ok again, but it is always difficult when we are working with different people year in year out. Throw a global pandemic into the mix and working from home meant we lost that speed of response and ‘getting around a table and talk it through’ – potentially repeating ourselves quite a lot! VAT… Terribly disappointed – the speed of response has been too slow, the advice sometimes feels like ‘we think’ rather than ‘we know’. Confidence has totally been lost from people around the business and then in turn the performance of Cooper Parry gets questioned far more often than it should Below score is for Audit…. it would be very low for VAT!”

“We have enjoyed the quality and continuity of staff particularly at a partner and manager level. The audit was conducted very efficiently. We feel the services/specialisations are broad enough to cover our requirements as a business. We don’t have any obvious recommendations for improvement.”

“On the basis of cost of services.”

“Great team, really engaged well with our team. Helpful in keeping us up to speed on how the audit was progressing. Audit is still pricey!”

“Good constructive professional relationship. Could be a bit speedier in dealing with and following up points raised.”

“For audit & tax I think they have been great to work with. We used your team for a VAT study due to Brexit and I was disappointed with the level of understanding.”

“Communication is always great.”

“Audit prep and field work went well. I am always frustrated that CP can not prepare our statutory accounts and we have to source this element of the process separately. This year I was informed that Corp Tax had to be calculated by client and then reviewed by CP. This however was well supported by the CP tax team.”

“Timely, professional, good advice”

“The people assigned to our account were as pleasant and cooperative as always. The only improvement would be if we could finish the audit in a shorter time frame, and this works both ways we will work together to reach this goal next year. Thanks”

“Keeping the same team is good and a good understanding of the Businesses”

“Good responsive partnership, pragmatic views and sensible advice.”

“Fantastic communication and efficiency”

“At all levels your people are consistent and a pleasure to work with, in addition to offering great advice and service”

“Always responsive and helpful”

“This year has been significantly smoother than last year, especially in terms of preparation of the stats. Our comments from the prior year were reflected in the initial drafts. The only thing to note was that for this year’s stats, when there was a late change to the numbers this wasn’t always updated in the narrative so it would be helpful if someone quickly checked the accounts again prior to sending them to us. The audits themselves seemed very well organized and communication from the audit team was very good – our emails were responded to very quickly and the weekly catch up calls were very helpful. One area of improvement would be to perhaps make the TB’s that are sent to tax clearer in terms of any audit adjustments that have been made – providing explanations as to what these relate to. Overall we are really happy with the level of service received – these audits this year have been surprisingly painless this year – a refreshing change!”