MIKE, NOV 24
“Clear requests on what was required. Sensible questions asked and non intrusive process for the team. Fair feedback provided accurately.”
1 Reply:
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Reviews 1264
4.51
5 *
735
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3 *
73
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10
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“Clear requests on what was required. Sensible questions asked and non intrusive process for the team. Fair feedback provided accurately.”
“Clear communication and great customer service.”
“Results were good, the CP internal review process was quite slow.”
“Having a reliable and efficient person ready to answer queries and sort out problems that occur is vital. Each time I email or call with questions I am answered quickly and feel well looked after.”
“Excellent service on almost all aspects – particularly advice surrounding our recent acquisition. Marked down due to poor management of last audit (particularly in comparison to the prior year) and poor communication surrounding Tax WIP & Fees.”
“Clear communication and expectation setting from Faye and the engagement managers – CP were consistently polite in the face of (frankly) some unpreparedness by us as a client – Feel well supported and that challenges are shared challenges – Whole CP team put in the extra mile to get the accounts finalised – Frustration – playback of finalised GL from accounts prep software is hard to interpret because of the expansion in codes to accommodate disclosure note preparations – could we get a ‘normal’ GL back somehow? – Minor frustration – difficult to call the more junior team members by phone when it’s easier to have a quick conversation (not sure if they have work phones) Thanks all – looking forward to working with you this year.”
“Too much audit work undertaken for the risk profile of the business in my opinion.”
“All team members have always been extremely nice and easy to speak to, have always found time for us and tried their best to work with our schedules, terrific service all round.”
“Great audit team. Very much a partnership approach that we look for in trusted advisors.”
“First year couldn’t have gone much better – lower prices are always welcome though.”
“The team is very personable and responsive.”
“Professional, helpful, friendly.”
“Excellent response speed, understand what we need.”
“Excellent support throughout, Olivia in particular.”
“Knowledgeable team who are always great to deal with.”
“Always responsive and helpful! Thank you!”