MATTHEW, SEPT 24
“Helpful and responsive during audit process. Fee is not unreasonable. Sensible approach to audit and accounts disclosures.”
1 Reply:
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“Helpful and responsive during audit process. Fee is not unreasonable. Sensible approach to audit and accounts disclosures.”
“Transition to new engagement leader handled well. Pity not more time spent on site during audits rather than seemingly spending time in the office. Better visibility would enhance relationships.”
“I have no complaints, very happy with the service. I am not too involved in the detailed day to day audit process and the team at the office, who liaise more closely, may have a better basis for offering some feedback.”
“A consistent core team and approach to the audit allowed it to run more efficiently – no ‘daft’ questions this year. I think the mix of remote and on-site worked well. Generally speaking, the inflow portal is easy to use, but we would appreciate if the points could be adapted to be more bespoke to our business – if only to save numerous N/A comments.”
“Process runs efficiently and each year has improved. Would be good to get stats closed out quicker but that’s also down to us to support.”
“We would like a more consistent approach with the audit questions that we receive.”
“Good communication made this year annual audit go well. However, the biggest challenge I have is costs.”
“The year end audit service we receive from Cooper Parry is outstanding, both parties are able to complete tasks within the set time frame with the best outcome we would expect. This is possible due to the resources Cooper Parry have available, from the easy to use portal through to the great customer service.”
“Really enjoy working with Cooper Parry, they are very responsive to questions and really helpful.”
“We are very happy with the corporation, which always are based on a good and kind communication. We found both the audit team and the teams around taxes and VAT very supporting and helpful.”
“Very smooth process start to finish with no worries that all would be done within agreed timelines..”
“Overall very pleased with the service received – excellent response times from partner and manager. Some of the more junior staff on the audit asked some questions which suggested that they didn’t fully understand our business, but I appreciate this is likely to always be the case as they develop and move from client to client and gain more experience.”
“On par with expectations.”
“Working with Glen Bott and Charlotte has been amazing help and support. Not only do they do a thorough audit but are always on hand during the year if needed for some extra advice or support which is greatly appreciated. “
“Really value our lengthy business relationship with CP. You understand our company, offer valuable advice and mix professional service with an informal and friendly approach.”
“Was a smooth audit with queries and requirements clearly presented onto the portal which allowed time to deal with them and complete in good time.”