SHIRLEY, SEPT 24
“I would argue that your service is better than average, in particular the use of technology to manage the audit process works well.”
1 Reply:
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Reviews 1092
4.52
5 *
643
4 *
380
3 *
57
2 *
8
1 *
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“I would argue that your service is better than average, in particular the use of technology to manage the audit process works well.”
“The team are great – very responsive, always happy to help. Particular shout outs to Tara, Steve, Sky and Ross. It’s a shame that Jake moved on – he had been super helpful over the years. Working with Marina hasn’t been as smooth as working with others at the CP, but I understand the law firm has only been acquired recently.”
“A full commercial approach to working with us.”
“Thanks for carrying out a clean and efficient audit.”
“Overall, really good experience.”
“The audit was complete on schedule and budget as promised.”
“Lots of holds ups and change our end & your team remained very patient and understanding.”
“The auditor transition from Mazars to CP was seamless and didn’t affect the deadlines. Thanks much Tara and team.”
“This year has not been the easiest audit from my side due to changes in FMC, but the team have been very patient with me getting all the data back and even Nicola has taken her laptop on holiday to hep us get the accounts across the line before the deadline of 30.09 as my Corporate line manager was not keen to extend the deadline. I cant thanks Nicola enough for doing this, it has certainly made my life a lot easier!”
“Fast efficient service.”
“Got the job done. Friendly folk. Sometimes feels a bit frantic.”
“Around the level of expectation. Lower allowable costs, but at a higher %. All very good, but two points to note:- 1) Although I expect strict adherence to HMRC rules, I also want advice on how we can maximise the claim. At times it felt like the policeman role was more of a priority than helping to find ways to increase. 2) The staff analysis by person was left until the end and this required more detail this year. At the end of the final review call, only then it became apparent that the allowable wage cost was way below last years figure. This should have been highlighted and reviewed earlier, otherwise the claim would have been much lower. On the whole though, we were very happy with the service, flexibility and support.”
“Excellent supportive team who challenge where appropriate.”
“Expectations met in full.”
“Audit undertaken in very timely manner. Our only issue is with the fees, although we do appreciate that a reduction was applied on this occasion.”
“A very good service on R&D, other than very last leg with some re-writes that means I knocked off 1 star.”