CONTENT HUB

YOUR SAY REVIEWS

“Always accessible and great advice always delivered in a way we can understand even for more complex issues.”

“Comprehensive service offering backed up by strong individual talent.”

Would have been 3.5 stars if could. Why that number – Audit, good partner and senior manager support, audit team the usual issues – different team members asking for info that has already been provided, asking the same question a week later when there has been a change in team members. Would be nice to have the same team throughout the audit as opposed to chopping and changing all the time and not knowing who is coming and when. Tax – no problems except with the billing system!!

“Generally helpful and proactive approach from the team. Improve by drawing bigger issues to a prompt close.”

“Approachable, helpful – been able to engage with others at Cooper Parry (not only audit team). Minor thing to note: on the audit some of the junior staff were repeating very basic questions (expected i know) but can be very time consuming for us. This was relayed to the team and they will make changes next year, so no concerns.”

“Very professional service and helpful and knowledgeable staff”

“I think the service from Cooper Parry has been excellent.”

“Great team, very friendly and always responsive!”

“Due to internal changes, we were under-prepared in terms of experience, this meant lots of conversations with Cooper Parry who helped us enormously, providing invaluable guidance.”

“I’ve not been particularly close to our audit it does seem to have been a longer drawn out process than usual. Been introduced to lots to new staff by email ( e.g Jo taking a year off just as we had a established some good lines of communication). Slow responses by Oliver to getting my personal tax return done. Delighted to get a birthday gift well in advance, a nice touch. Still quite happy overall.”

“Generally excellent service and advice, and nice people to deal with. Costs for ancillary services seem a little high, and expectations on timeframes for completion of work / responses could sometimes be managed a bit better. Nearly 5 stars, would have picked 4.5 if it was an option!”

“We have a very good working relationship with Martin and Filipa and hope this to continue when Martin moves into his new role.”

“Client focused approach. Ensuring the client’s needs are met, whilst protecting the client with a rigorous audit.”

“Its difficult to recall much in the way of outstanding service this last year unfortunately. Working with Joseph Owens was probably the highlight, otherwise, and most likely due to delays both ends the process dragged.”

“Don’t feel I am getting as good a service from the Audit – there have been lots of staff changes and not a fan of the remote audit and can hopefully get back to face to face post Covid. Other departments aren’t always the fastest to follow things up.”

“Communication and service levels have dipped since Covid pandemic limited on site working”