ALISON, JAN 23
“Strong communication, professional”
1 Reply:
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“Strong communication, professional”
“Steph is very helpful and the audits have run well. I think they have linked in well with XPS. who have taken over the audits and worked to resolve some issues following the transitions. I would hope given the work that has been done, the audit this year should be slightly more smooth. Steph is always on hand to answer queries and I feel the audit is always progressing and definitely make the process a lot more straightforward.. Only one thing to possibly review is in terms of invoicing, as i know one invoice was sent just before the accounts were signed and you weren’t able to release the accounts until this had been paid.”
“Pleasant and professional to work with.”
“No fuss excellent service, minimal hassle for client”
“The CP team are very knowledgeable with regards to the pension Plan and adopted a professional and pragmatic approach throughout. Communication with the team is straightforward and collaborative allowing all parties to work together to complete the accounts and audit in a timely manner. Difficult to offer any constructive advice on “How can we improve” , as the audit was an excellent all round working experience.”
“Spotted an issue with the audit, worked proactively and pragmatically to get the issue resolved as quickly as possible and kept us informed of progress.”
“CP carry out the audit of our pension scheme accounts on behalf of the trustees. They work directly with the Scheme administrators which minimizes the burden on the trustees, which is very welcome. They also provide routine update of progress which means the trustees are always aware of the status. This is the ideal balance.”
“Few instances where certain documents were requested when they had been sent already as part of the checklist, not sure if between the audit team the documents were not shared/communicated. Pretty minor and only thing I can think of but better joined up communication would make life easier.”
“Very intense time at the company and Cooper Parry has been there to support at each turn with a large amount of work completed in a short time. The goal focused approach has been great with the focus on the overall objective.”
“Proactively get on with work without having to check in with client all the time.”
“Still a very good pragmatic and efficient Pensions Audit service offering. Lower score than previous years though as costs have increased more than other audit providers I am using.”
“Efficient, effective, independent”
“Excellent team at Cooper Parry never let us down and easy to work with on all levels”
“The process was not easy for the Schemes in your first year of appointment, but Steph was very active and helpful in ensuring the accounts were signed off on time.”
“Took on new client well and raised issues that had been missed before. Job well done.”
“The team just get on with the audit and involve the Trustees only where necessary. We have confidence in the work being undertaken.”