CLAIRE, JAN 23
“Audit service is very efficient. “
1 Reply:
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“Audit service is very efficient. “
“I worked briefly with CP for the final two months of an audit exercise in 2022, with our firm having taken on the sole trustee role. The team were a pleasure to deal with and this would otherwise be a 5-star rating but the exercise finished on a sour note as CP policy is not to share the signed accounts until the final invoice is paid. As I had approved CP’s invoice for settlement within hours of receipt and with my firm sharing a number of mutual clients, I found this approach to be incredibly immature and short sighted. I do hope this policy, which is not reflected in the engagement terms, is reconsidered for the forthcoming audit.”
“We had one project we worked on where we were able to work through to a pragmatic solution helping us finalise accounts within tight timescales – thank you. But we had another project where we needed a solution and one wasn’t available.”
“Service is good, costs increasing a little higher than ideally we would like.”
“I believe you offer a service that is very pragmatic and are willing to working with clients and advisers to find a suitable way forward.”
“Good communication and supportive when there are questions which need to be raised.”
“Audit completed within timescales. Emails responded to promptly. Queries organised well within a tracker.”
“Audit always runs smoothly despite the various places data is held.”
“As a whole Cooper Parry have been really proactive throughout the audit process and engaged with fortnightly updates which were extremely useful in monitoring the progress of the Audit. The only feedback I would have is that when the management letter was received, there were items which were not flagged throughout the process which whilst it did not prevent the signing of the accounts; however came as a surprise and did raise alarm. It would be helpful if these are flagged sooner so that we are able to address them.”
“We established personal contact and a good working relationship last year. The audit went very smoothly. We now need to maintain this good relationship and not let it slip.”
“We continue to receive efficient and helpful support from CP with the audit of our pension scheme accounts.”
“Very professional, responsive, personable & knowledgeable”
“Very professional”
“Very competitive on fees and a pleasure to work with.”
“The team that I work with is fantastic to work with and super responsive.”
“The services are on time, of high quality, and the team is helpful and collaborative.”