CONTENT HUB

YOUR SAY REVIEWS

“The team are always responsive and their approach to audit is refreshingly solution orientated. I already refer them on a regular basis”

“Fantastic client service and communication which resulted in a a great job done”

“Great communication, great systems for monitoring progress, great updates”

“Communication on key issues was brought to my teams attention as early as possible and solutions worked through together”

“Very good support for any queries I have.”

“We had a brilliant audit this year. The team (based in S Africa) had fantastic communication skills; they could have been in the next room. If we could just have the year end journal before Christmas it would be fantastic. Thank you.”

“The audit went extremely well, John was very communicative. However, my name was spelt incorrectly in this survey request.”

“Audit was a smooth run and communication was good. We gave 4 stars as we feel the trainee accountants could have been better informed with their knowledge of their subject.”

“Great audit and great team.”

“This year’s audit has not been as slick as previous. Consequently we’ve incurred extra costs and don’t feel this is fully fair.”

“Felt like it took a long time to get the audit completed – 7 or so weeks is a long time to dedicate my staff to the process.”

“Very pleased with the overall service, communication and attendance at our offices. The only feedback related to the extended questions at the end of the audit which felt protracted.”

“Communication was very good, with issues discussed prior to audit findings report. Audit did seem to drag on over a number of weeks, I acknowledge that some of this was our fault but feel CP could improve on the time taken between queries and chasing them up/resolving.”

“I rate CP because of the people, Danny and Robin are excellent. I know I can pick up the phone and call them and have a good quality chat about my business needs and they will give it good attention. Particularly with Robin I have a lot of ‘what if’ tax conversations which are useful when planning strategy and these are always dealt with, with good humour and good advice ! Stand out work in the year has been quick efficient audit delivery, with some non-audit points raised, which is always appreciated by the board. We have also delivered some good tax savings, with Patent Box and R&D work completed, and explanations of the upcoming changes in these regulations have been dealt with well. In terms of developments and improvements, fees are a point of contention, it unfortunately feels like a fight every time we discuss fees. There have been two examples in the last year where agreed fees for work have been increased before the work commences in conversations, then I have had to remind that we agreed something different. It just takes a shine off the service a little.”

“The audit team at CP are brilliant, we get the same team each year and we have watched them grow. They are polite. knowledgeable and always engaging. Paul is a great Partner, always willing to help and go the extra mile to ensure the customer and the teams expectations are met. A great bunch to work with and we always enjoy our audit.”

“Excellent service for our first year audit.”