NICKY, APR 21
“Good service and very approachable staff”
1 Reply:
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“Good service and very approachable staff”
“Always very responsive, pragmatic and keen to help. Really enjoy working with everyone from CP!”
“Enjoy working with various team at CP who continue to work well and we enjoy a sound client relationship. However, was very disappointed when at VAT ‘expert’ was fielded to deal with RCV and it became quite obvious that I knew more than he did and it turned out the advice he was spouting was patently very wrong! Was more more upsetting was that it became very obvious he hadn’t even bothered to read the briefing document I spent time preparing – rude, unprofessional and potentially very dangerous for us if we had taken his advice. This was one poor thing in many years of a sound relationship – but nearly went elsewhere for the advice.”
“Always very knowledgeable and provide a great service. Rather than other audit companies of a “them vs us” culture, CP collaboratively work with you. “
“Audit and Tax teams have always done what we expected of them in a friendly and professional way and always been helpful wherever possible.”
“The best team of people to work with. On our wave length, don’t complicate things. Very supportive. Keep doing what you are doing!!”
“During the past few months I’ve had need to speak and dal with our teams and responsiveness has been excellent. At times of stress you need to speak with knowledgeable people and you have not let me down “
“Excellent communication during the COVID pandemic, we felt very supported by your organisation.”
“CP have a good understanding of our business, always contactable, provide up to date first class information on all aspects relating to the business and all well supported which has been so important during the past difficult year. The virtual audit went really well, again, communication was good, very organised, and audit staff as always professional and easy to work with.”
“My dealings with Cooper Parry are usually done by correspondence/emails. The service provided over the past year has been as good as in previous years.”
“My team has been exceptional under the current climate – and have been on site that has shown commitment to us as a client.”
“On time and no surprises”
“Our relationship partner – ALISON FOVARGUE “
“Mark, Rhiannon, Ross and Ellen showed good co-ordination to deliver within the timescales that we needed. I would like to express my thanks for the consideration shown during 2020 during the difficult pandemic lockdown period.”
“R&D Claim: Better than our expectations! This was the second year which Ece worked with us to complete the R&D claim. Ece put in place half yearly catch ups and processes which ensured that the year end claim wasn’t hard work. Thanks for making it so easy! Invest in more new products.”
“We feel that our IE cost us a lot of money for our size (especially when compared to similar size orgs) and had specifically asked for feedback on the company doing our accounts. Despite CP experiencing issues, these were not really fed back to us and we’ve had to do a significant amount of work to get things correct.”