CONTENT HUB

YOUR SAY REVIEWS

“R&D Claim: I’ve had a previous working relationship with Cooper Parry, so knew my expectations would be met. The additional cash has enabled us to increase working capital and ease cash flow pressure during a difficult year due to COVID restrictions.”

“R&D Claim: Very impressed with the quality and speed of response, with the team able to finalise two years worth of R&D returns in short order. The additional cash will enable us to further investment in R&D activities.”

“Regular contact made and delivered on timescales”

“The audit process was fair and efficient, we enjoyed working with your team and would recommend you to other organisations”

“very helpful , very professional thank you “

“Very pleased with our first year working with CP”

“Well organised, understanding and pragmatic. Have worked hard to make our lives easier. Kept in regular contact.”

“The audit team were very professional, clear expectations set, communications were and provision of data / information was made easier by use of the shared files software and the team were very pleasant to deal with. I have recommended the services to another school.”

“We are satisfied so far with Cooper Parry. We are working with a number of teams within CP and some we would describe as 4 or 5 out of 5, some 2 or 3, so this is a blended average. The tax and R&D teams have been superb. In general, your people are great, all extremely passionate, positive and knowledgeable in their respective areas. All teams are very responsive. A review of your pricing across all teams is required urgently (in our opinion), some of the hourly rates we have been quoted for ad-hoc work is phenomenal (more than big 4 pricing), and ultimately we have had no choice but to pay it as we needed the work doing quickly, but as part of a longer term partnership we don’t want to feel like that when it comes to requesting additional help or support and we don’t want to start taking work outside of CP as our intention is to have one partner who understands our business in depth. Our 2 audits so far have been painful, the first one more so than the other, which resulted in the audit cost effectively doubling. We can’t get our heads around how we have sailed through previous audits in 2 relatively easy/pain free weeks for the last 10-15 years, but the last 2 audits have dragged out way beyond that.”

“it was a very good experience. Simon and Charlotte were incredibly patient through a difficult audit, but did not patronise! The only very minor downside was the filing on teams of our evidence as some had to be filed a number of times due to the slightly chaotic system!”

“Good turnaround times. I would like to see a bit more proactive engagement, prior to the year-end to establish a timetable (but that is the case for a number of audit firms not CP specific). The audit queries on our last audit were a little disjointed with a few requests, rather than one or two full responses.”

“Excellent communication. Audit completed on schedule. knock a few bob off the fee next year to help cure my “Woke up this morning with the Covid 19 pandemic blues””

“Overall I am very pleased with the service CP have provided, always available to engage in any questions we have, understand the needs of clients.”

“Audit went well – a few issues at the end over letters – would benefit from improved communication”

“CP have demonstrated their ability to work remotely under the COVID-19 restrictions. It has been hard for us as a client, however steps have been taken to soften the difficulties and have been willing to work with their client.”

“Always get a response and feel we work on a fair basis. Cost and work is very transparent which enable expectation to be reached. – Improvement. I found that the international side was limited, may be a company can be recommended when this type of service is required from a client.”