CARL, JUL 21
“Only recent experience were the accounts for JTT which ran smoothly.”
1 Reply:
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“Only recent experience were the accounts for JTT which ran smoothly.”
“R&D claim: The process has been straight forward. However, it would be good to get to improve communication in regards to the status of the claim. For example if we could access a website were this status is shown. Also, it would be good that the amount claimed and reported is fed back to the Tax Team and Audit team at the right stage of those processes. Therefore, ideally would be beneficial if the R&D reported in annual accounts is the same as the one claimed, and the one incorporated in the Tax calculation. The additional cash will go towards PAYE payments.”
“The audit was efficient and ran smoothly – for a first year audit and fully remote I was very impressed”
“I’m happy with the service given. The only reason for not giving 5 stars would be that it gives a message that something can never be improved.”
“It was a first year audit that went very well. Next year the CP staff won’t have the same learning curve, and hopefully it won’t be a remote audit. So life should get easier.”
“I personally feel that the service we have come to expect from CP over the years has been maintained throughout the pandemic, even with remote working and all the complications that come with it. CP have a great understanding of our business model which is clearly passed onto juniors as they inherit our files, which makes audits infinitely easier.”
“Great firm and people. Dedicated and committed, but also flexible and pragmatic. Maybe think hard about some standard templates – it is fine to let us ignore bits, but how much better to have a suite for PPF work.”
“Great service, attentive, good delivery”
“We were really pleased with the way the audit was managed and delivered, and the support during the audit process.”
“Early days, but: (1) Jeremy tells me the audit went well, (2) the staff on the audit were efficient and friendly, and (3) tasks were completed on time.”
“1. Team and Management is very supportive and responds quickly 2. Always reachable for advice required”
“Communication was good throughout the process. Straightforward despite Covid-19 restrictions.”
“Consistently meet promises made re: timings and action. Excellent communication and clarity. Knowledgeable and experienced team blended well with youth and an eye on the future. The personal touches to the business relationship lend comfort that each and every client matters, the portrayal of which is much more important due to the times we now operate in and the threats it introduces.”
“Overall an excellent, proactive all round service from both the audit and tax teams. We were surprised and disappointed to receive some very large fee quotations for: Corporate Finance work (3 times other quotes received.) and Personal Trust work (4 times other quotes), which resulted in us placing this work elsewhere. It leaves us questioning the fees we are paying for audit and tax when you get these types of fee quotes.”
“Accounts production timely. Good quality draft. Friendly approach.”
“I have confidence that the job will be done properly, by cheerful, competent, professionals!”