RICHARD, SEP 21
CP is very approachable, flexible and pragmatic. The staff are friendly with great up-to-date knowledge. I always feel that CP knows our business well and offers goods value for money.
1 Reply:
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CP is very approachable, flexible and pragmatic. The staff are friendly with great up-to-date knowledge. I always feel that CP knows our business well and offers goods value for money.
“Efficient, effective, approachable are adjectives that spring to mind when describing CP. “
“Everything asked for – on time and to budget – in a professional manner. A pleasure to work with.!!”
“Fast responses, always happy to help!”
“Speed of response to queries is first class”
“Supportive and understanding of our business.”
“The staff has always been courteous and a pleasure to deal with. One of the key items that has worked well was the audit staff’s ability to work within our calendar to get the audit done. Area where there could be some time saved is revenue testing. Hopefully the solution in this year’s audit will make the process go smoother in next year’s audit.”
“We’re very happy with the services, the audit went smoothly and the team keep in touch to keep up to date.”
“Very professional, friendly, helpful and knowledgeable “
“We continue to receive very good support from the team at Cooper Parry aided by Snapshot which has really improved the efficiency of our service charge reconciliation process. There has been frustrations this year in the additional information that has been asked for/required as back-up to some of our queries and whilst we now understand the reason behind this we felt that communication could have been better.”
“R&D fine, but aspects of other services disappointing.”
“We are relatively happy but we do not yet seem to have cracked meeting the deadlines which we all agree. I accept that some of this is down to our own internal issues but believe that a significant delay is down to CP issues and I would like to see both sides eradicate them.”
“This year I have had many calls regarding R&D and Patent Box relating to our new group company. I feel CP were a little slow on offering any advice on this. The Audit however went very well and would give the team 5 stars!”
“Response times to queries are good”
“Great and efficient service service.”
“Communications good, responses are good so no complaints”