CONTENT HUB

YOUR SAY REVIEWS

“Audit went well/smoothly. FD seminars are appropriate – content/time. Only negative was on the year end tax – the team misunderstood the deferred tax and we had to go back to them on this point. Excluding this it would be 5* and score of 10!”

“Audit is well planned and completed efficiently although it does drag on a little once the 2 weeks are completed and would be better if we could close this quicker along with the close meeting. The team like the introduction of Inflow and works better than Teams. It would be helpful if the audit plan could prioritise requirements to help manage the workload from our perspective. It would be great if we could be part of a “retail” forum so that we can share what is going on in the market place but based on previous conversations there does not appear to be sufficiently similar clients.”

“Good quality professional advice and support. Processing and finishing off statutory accounts was a bit of a struggle – could be much more efficient.”

“Very quick to answer and respond to queries, always on hand to help whenever requested. Unsure on improvements at the moment.”

“Overall things went well and Inflo has definitely helped. However, when there are delays for whatever reason (usual with our audit) then it would be good for greater flexibility to bring things in more quickly – we seem to have longer than acceptable delays in availability of staff. Much effort goes in but the delays are significant.”

“Really impressed how Sarah Gower stepped up in the absence of Sam. Overall quality of audit good and field teams very knowledgeable (feedback from RM finance teams). Improvements needed in planning, in particular understanding process flows (notably at Storefeeder).”

“Few instances where certain documents were requested when they had been sent already as part of the checklist, not sure if between the audit team the documents were not shared/communicated. Pretty minor and only thing I can think of but better joined up communication would make life easier.”

“I found the audit team did well – the only delays seemed to be due to sickness and annual leave over the summer but assuming our audit will be well scheduled for Feb-23 wouldn’t expect any challenges with that. The tax/R&D team also seemed to experience problems with sickness and leave so that experience was less bumpy. I would say response times in that department are bumpy.”

“Very intense time at the company and Cooper Parry has been there to support at each turn with a large amount of work completed in a short time. The goal focused approach has been great with the focus on the overall objective.”

“Good working relationship with staff at all levels. Inflow this year worked well”

“Very helpful across the board”

“The audit went extremely smoothly, on time and communications were excellent throughout.”

“The audit was very well organised and the new online information portal made the process much easier. The completion could have been quicker, but this was understandable as Lizzie was on maternity leave and we then rolled over into holiday season.”

” The additional cash will help us to invest into new ventures”

” The additional cash will allow us to continue to carry out innovative R&D which creates added value for SMS, our customers and society. The results were excellent”

“Proactively get on with work without having to check in with client all the time.”