CONTENT HUB

YOUR SAY REVIEWS

“Providing constant updates on process has been really valuable.”

“Efficient service from my perspective”

“Good service – many thanks”

“Good communication, good audit planning”

“Friendly and pro-active service”

“First things, first…… I love Cooper Parry! The Pensions Team are second to none and I really enjoy working with them on the Scheme accounts. Particularly Fern as she is helpful, knowledgeable and just a great person to speak with. I have no qualms about recommending CP to all our Trustee Directors on their schemes!”

“Audit service is very efficient. “

“I worked briefly with CP for the final two months of an audit exercise in 2022, with our firm having taken on the sole trustee role. The team were a pleasure to deal with and this would otherwise be a 5-star rating but the exercise finished on a sour note as CP policy is not to share the signed accounts until the final invoice is paid. As I had approved CP’s invoice for settlement within hours of receipt and with my firm sharing a number of mutual clients, I found this approach to be incredibly immature and short sighted. I do hope this policy, which is not reflected in the engagement terms, is reconsidered for the forthcoming audit.”

“We had one project we worked on where we were able to work through to a pragmatic solution helping us finalise accounts within tight timescales – thank you. But we had another project where we needed a solution and one wasn’t available.”

“Service is good, costs increasing a little higher than ideally we would like.”

“I believe you offer a service that is very pragmatic and are willing to working with clients and advisers to find a suitable way forward.”

“Good communication and supportive when there are questions which need to be raised.”

“Audit completed within timescales. Emails responded to promptly. Queries organised well within a tracker.”

“Audit always runs smoothly despite the various places data is held.”

“As a whole Cooper Parry have been really proactive throughout the audit process and engaged with fortnightly updates which were extremely useful in monitoring the progress of the Audit. The only feedback I would have is that when the management letter was received, there were items which were not flagged throughout the process which whilst it did not prevent the signing of the accounts; however came as a surprise and did raise alarm. It would be helpful if these are flagged sooner so that we are able to address them.”

“We established personal contact and a good working relationship last year. The audit went very smoothly. We now need to maintain this good relationship and not let it slip.”