STUART, JAN 23
“No fuss excellent service, minimal hassle for client”
1 Reply:
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Reviews 1264
4.51
5 *
735
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73
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10
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“No fuss excellent service, minimal hassle for client”
“Responsive to client needs”
“Great team, expectations have been met, worked with us on cost, good responsiveness when questions come up.”
“Great communication through out the audit process. Using Inflo worked well”
“Great communication and personal service”
“Simon always goes above and beyond and makes himself available at very short notice for our requests. We have missed Charlotte this year and due to some staff changes at CP, there was a delay in some of our audit work being done.”
“The one star reduction relates mainly to the communication surrounding fees. I was disappointed that we were told so late in the year about the large increase in the fee. If this had been done earlier in the year it would have enabled us to go out to tender. I don’t know whether we would have gone elsewhere but nevertheless we felt we had no choice. In addition the request for additional fees at the clearance meeting I felt was not appropriate and that this should have happened before the time had been incurred. I understand that it takes a while to get used to a new system and I don’t know how long Inflo has been in use but I did get numerous requests for documentation that was already uploaded onto the system. I believe that the audit planning was undertaken by different personnel to the actual audit team which perhaps didn’t help. Having said the above the audit team was great and lovely to deal with. Thanks very much for getting all the documents to me in time for distribution to meetings.”
“Good and reliable service”
“Great communication and collaboration ethic”
“Peter Sterling works hard to find solutions”
“Great relationship with Josh Axe & Matt Hobbs. They’re available when needed, and offer great flexibility and support. Deal with Steve Ellis less, but also very personable and helpful when needed. There will be others in the CP team that i deal with from time to time and have never had problems with them either.”
“Cameron is brilliant with our monthly management accounts and always at the end of the phone. Glen is great to work with. We always have great people from your company.”
“Audit went really well even though both sides were under a lot of pressure. Always there to offer advice and to help and support with things that need an audit expert.”
“Audit service and tax services very professional, For audit the Inflo software has reduced peak workload pressure by enabling early submission of base data for ‘on site’ audit, virtual audit working well. The only improvement would be if customer could add responses to Inflo questions more than once, currently a response shuts the request down. (minor issue).”
“Full marks for working with such a friendly talented team. Everyone we work with from Audit, Tax and Corporate Finance are all a pleasure to work with. I feel my company is in very good hands”