CONTENT HUB

YOUR SAY REVIEWS

“The service can be a bit disjointed and difficult to access on occasions mainly due to working from home I suspect”

“We had one project we worked on where we were able to work through to a pragmatic solution helping us finalise accounts within tight timescales – thank you. But we had another project where we needed a solution and one wasn’t available.”

“We found that the auditors were not too familiar with education specific issues- such as Pupil Premium allocation but that will come with experience They both had a very good ‘people manner'”

“The quality of the audit completion report & presentation to the trust audit committee were positively received and we appreciated the openness of the conversation, however Trustees would have welcomed earlier sight of the report and accounts. Our perception and experience of your services at times are that they are left to the last minute. However we understand the volume of work taken on by your team for other clients. We would welcome the opportunity to review the audit process.”

“The audit went very well and although mostly all done via email and inflo, Teams calls were arranged for discussions which were really useful and always accommodated by the team when we requested. There were still occasions when information supplied for one aspect but which also applied to others was requested separately so duplicating the same information. However, there were some aspects – particularly on grants where the finance team were reliant upon information being provided by other school staff which didn’t happen as it should so we have been able to close a few loopholes ready for next year.”

“Service is good, costs increasing a little higher than ideally we would like.”

“Worked cooperatively with us during this year’s audit and gave us good feedback on where we could improve our audit prep and information/Q&A delivery”

“R&D Claim: The additional cash will support working capital. The process was fine no issues”

“R&D Claim: The additional cash will support business financing. The results were very good”

“Service has been great in the year, if I were to make it a five I would ask that the content of the general comms were more relevant to me, very focused on one or two sectors. As an example I get e-shots from BDO that are great, tailored to manufacturing and linked to Make UK”

“Nicola and Glen listened to the feedback from the audit last year and implemeted great changes. Would have been a 5 but tax are really unresponsive.”

“Friendly staff, always helpful and provide explanations, Tricky / complicated audit this year with different staff members so some element of repetition with different team members, hence not 5 stars”

“I believe you offer a service that is very pragmatic and are willing to working with clients and advisers to find a suitable way forward.”

“Great team, really friendly and approachable. Only thing I would say, the audit seemed to go on for longer this time, you would think it was over and then get another query, but not really an issue, just made planning a little harder.”

“Good communication and supportive when there are questions which need to be raised.”

“More difficult audit than usual for multiple reasons – debrief planned to fully discuss all area’s in anticipation of getting back to the usual pain free audit for next year!”