CONTENT HUB

YOUR SAY REVIEWS

“Had a good audit – we did have to chase some elements but the team know us, and our work which is very helpful. Always great to have Glen’s support.”

“11th hour fee increases aren’t good and communication of them was poor. Little communication about the progress of the audit and no closing meeting.”

“R&D Claim: The financial results were a little less than we had expected, and the time it took to turn around (with regular reminders) was longer than expected. This did allow us however to add in the following financial year, so both years’ tax relief should arrive with us at the same time and we have caught up with ourselves.. As we are within a difficult financial period, any additional income or reduced outgoings will benefit the charity as a whole and allow us to continue to deliver outcomes to our end users.”

“We only use audit services but I still feel that we’re getting the same lack-of-understanding questions which is frustrating. Knowledge from previous audits doesn’t seem to find its way to the team so they look a bit silly when they still don’t understand (e.g.) the stock system. Also I didn’t feel that the team really understood manufacturing businesses this year – not sure if this is because they’re unfamiliar?”

“R&D Claim: Results as expected”

“Great audit again this year, listened to feedback from preious year and worked to improve and resolve any issues. “

“Good communication, helpful, know their and very friendly.”

“efficiency, good conduct”

“Like the portal for adding evidence/information. Can be slow sometimes on updating/correcting reports.”

“We are very well looked after and value the relationship.”

“We are very satisfied with the audit. For a first audit this was a very efficient process! Good and clear communication between the teams. The audit planning could have been completed before year-end but this was also due to late signing of engagement letter on our behalf, so ok.”

“The team involved in our engagement have shown great patience as we have been managing through a few issues. They have been very easy to deal with and our account manager, Martin, demonstrates a good understanding our requirements.”

“Great team, really responsive.”

“Great communication. Quick to reply to questions.”

“Efficient audit with straightforward questions that were relevant to an audit. We have partnered with the firm for over 25 years and our internal systems are robust. The audit is carried out professionally which is all we want and ask. Nothing further to add.”

“Did exactly as you said you would and delivered the service we were expecting and wanted.”