CONTENT HUB

YOUR SAY REVIEWS

“Our relationship partner is always on hand to help and responds very promptly to any enquiry, some of the other departments take a little longer to come back and it can be two or three weeks before you receive any feedback during that time you dont hear anything so dont know if they are acting on the enquiry, forgotten about it, finding out from HMRC etc. I realise we are all busy but a very brief email estimating timescales or the process being undertaken would be helpful.”

“Good feedback from our FD and FC. They were please with CP’s practical, common sense approach.”

“The audit went well but as it was the first time there was a learning curve for both sides, I guess as it was a tight timetable and Covid issues then there wasn’t a lot of time for a lot of preparation but I’m sure we will be able to make it easier on both sides next time. The team lead by Abbie on site were very friendly and respectful of us still having to do our day job, the audit went very fast and most things were asked for very quickly which always helps.”

“Really happy with the amount of time you gave on the audits and helping us out with the MTS Holdings accounts. All matters were dealt with promptly where resource allowed.”

“It has been an extremely difficult time for everyone but CP have still performed to a high standard.”

“Competent audit team which used an appropriate approach to audit testing. Communication maintained on a timely basis with the client.”

“Generally very good and reliable.”

“Always been there at the end of a phone when needed.”

“Very responsive. Good people, professional timely outputs.”

“Good service, quite supportive, understand our business”

“Efficient audit process, flexibility when coming across issues to be dealt with, understanding, supportive, collaborative.”

“Audit… This has gone ok again, but it is always difficult when we are working with different people year in year out. Throw a global pandemic into the mix and working from home meant we lost that speed of response and ‘getting around a table and talk it through’ – potentially repeating ourselves quite a lot! VAT… Terribly disappointed – the speed of response has been too slow, the advice sometimes feels like ‘we think’ rather than ‘we know’. Confidence has totally been lost from people around the business and then in turn the performance of Cooper Parry gets questioned far more often than it should Below score is for Audit…. it would be very low for VAT!”

“We have enjoyed the quality and continuity of staff particularly at a partner and manager level. The audit was conducted very efficiently. We feel the services/specialisations are broad enough to cover our requirements as a business. We don’t have any obvious recommendations for improvement.”

“On the basis of cost of services.”

“Great team, really engaged well with our team. Helpful in keeping us up to speed on how the audit was progressing. Audit is still pricey!”

“Good constructive professional relationship. Could be a bit speedier in dealing with and following up points raised.”