CONTENT HUB

YOUR SAY REVIEWS

“At all levels your people are consistent and a pleasure to work with, in addition to offering great advice and service”

“Always responsive and helpful”

“This year has been significantly smoother than last year, especially in terms of preparation of the stats. Our comments from the prior year were reflected in the initial drafts. The only thing to note was that for this year’s stats, when there was a late change to the numbers this wasn’t always updated in the narrative so it would be helpful if someone quickly checked the accounts again prior to sending them to us. The audits themselves seemed very well organized and communication from the audit team was very good – our emails were responded to very quickly and the weekly catch up calls were very helpful. One area of improvement would be to perhaps make the TB’s that are sent to tax clearer in terms of any audit adjustments that have been made – providing explanations as to what these relate to. Overall we are really happy with the level of service received – these audits this year have been surprisingly painless this year – a refreshing change!”

“Nice to work with, good service, highly regarded, expensive.”

“Great. I think this year ran smoother than ever. I think we were more organised, and you guys were also on the ball. Some new bits and pieces understood and declared in this years return.”

CP is very approachable, flexible and pragmatic. The staff are friendly with great up-to-date knowledge. I always feel that CP knows our business well and offers goods value for money.

“Efficient, effective, approachable are adjectives that spring to mind when describing CP. “

“Everything asked for – on time and to budget – in a professional manner. A pleasure to work with.!!”

“Fast responses, always happy to help!”

“Speed of response to queries is first class”

“Supportive and understanding of our business.”

“The staff has always been courteous and a pleasure to deal with. One of the key items that has worked well was the audit staff’s ability to work within our calendar to get the audit done. Area where there could be some time saved is revenue testing. Hopefully the solution in this year’s audit will make the process go smoother in next year’s audit.”

“We’re very happy with the services, the audit went smoothly and the team keep in touch to keep up to date.”

“We continue to receive very good support from the team at Cooper Parry aided by Snapshot which has really improved the efficiency of our service charge reconciliation process. There has been frustrations this year in the additional information that has been asked for/required as back-up to some of our queries and whilst we now understand the reason behind this we felt that communication could have been better.”

“R&D fine, but aspects of other services disappointing.”

“We are relatively happy but we do not yet seem to have cracked meeting the deadlines which we all agree. I accept that some of this is down to our own internal issues but believe that a significant delay is down to CP issues and I would like to see both sides eradicate them.”