CONTENT HUB

YOUR SAY REVIEWS

“Excellent service from the team but took quite a while to get the audit finished. Hopefully this can be rectified going forward”

“As good if not slightly ahead of expectations.”

“Wasn’t as much credit as I expected but that was down to less work this year.”

“Very detailed and fully explained. Fully assisted in everything we do.”

“Always great speed of action from the team. Very helpful even when I am slow returning communication. Supportive and helpful and know where to point us if CP don’t have the answers.”

“Probably slightly exceeded expectations – happy with your work & assistance in preparing the technical summaries of the R&D work performed.”

“Proactive, highly competent but also personable.”

“Good communication, timely delivery of work.”

“I would argue that your service is better than average, in particular the use of technology to manage the audit process works well.”

“A full commercial approach to working with us.”

“Lots of holds ups and change our end & your team remained very patient and understanding.”

“Around the level of expectation. Lower allowable costs, but at a higher %. All very good, but two points to note:- 1) Although I expect strict adherence to HMRC rules, I also want advice on how we can maximise the claim. At times it felt like the policeman role was more of a priority than helping to find ways to increase. 2) The staff analysis by person was left until the end and this required more detail this year. At the end of the final review call, only then it became apparent that the allowable wage cost was way below last years figure. This should have been highlighted and reviewed earlier, otherwise the claim would have been much lower. On the whole though, we were very happy with the service, flexibility and support.”

“Excellent supportive team who challenge where appropriate.”

“Expectations met in full.”

“A very good service on R&D, other than very last leg with some re-writes that means I knocked off 1 star.”

“The result was good, however the timescale was longer than anticipated / promised. This was due to a number of factors although disappointing.”