CONTENT HUB

YOUR SAY REVIEWS

“Clear communications.”

“Clear communication and great customer service.”

“Efficient process generally.”

“Efficient in responding and wanting to meet mutual deadlines.”

“It would be good to conclude the process in a shorter timeline.”

“Efficient from start to finish, no issues.”

“Professional, thorough and efficient. Good communications.”

“Results were good, the CP internal review process was quite slow.”

“Considering this was the teams first audit it went smoothly and delivered on time.”

“Delivered on the Audit of the Report and Accounts within timetable with a minimum of queries escalated. As we approached the end of the process and neared the deadline, there seemed some suggestion that there were some issues, although these didn’t seem to materialise. So, perhaps a little more communication with the Trustees if there are issues to be addressed.”

“Having a reliable and efficient person ready to answer queries and sort out problems that occur is vital. Each time I email or call with questions I am answered quickly and feel well looked after.”

“Excellent service on almost all aspects – particularly advice surrounding our recent acquisition. Marked down due to poor management of last audit (particularly in comparison to the prior year) and poor communication surrounding Tax WIP & Fees.”

“Clear communication and expectation setting from Faye and the engagement managers – CP were consistently polite in the face of (frankly) some unpreparedness by us as a client – Feel well supported and that challenges are shared challenges – Whole CP team put in the extra mile to get the accounts finalised – Frustration – playback of finalised GL from accounts prep software is hard to interpret because of the expansion in codes to accommodate disclosure note preparations – could we get a ‘normal’ GL back somehow? – Minor frustration – difficult to call the more junior team members by phone when it’s easier to have a quick conversation (not sure if they have work phones) Thanks all – looking forward to working with you this year.”

“Too much audit work undertaken for the risk profile of the business in my opinion.”

“We were asked for a lot of additional confirmations at the last minute prior to signing.”

“All team members have always been extremely nice and easy to speak to, have always found time for us and tried their best to work with our schedules, terrific service all round.”