KYM, MAY 23
“Relationship management – Well done Faye & Grace Intensity of audit.”
1 Reply:
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Reviews 1015
4.52
5 *
598
4 *
348
3 *
57
2 *
8
1 *
0
“Relationship management – Well done Faye & Grace Intensity of audit.”
“We received a very smooth audit process with no surprises or bumps in the road. At the same time we feel confident that we received a thorough audit.”
“I have yet to meet anyone at CP who is not both great at their job and also personable. Lots of people claim to be just this in our profession but you guys actually are!”
“Because we like you. Relationship are very good. Could improve by offering me a job 😃”
“Everyone at Cooper Parry is friendly, efficient and good at their job. No complaints here – keep up the good work.”
“Collaborative approach to the audit process and positioning yourselves as a partner.”
“The clear presentation of the group consolidation. Pragmatic approach. Establishing good working relationshsips and efficient year end audit.”
“Always responsive and focused on the business.”
“I think overall we have managed the audit very well. We have had a delayed but at the end it did feels that samples were taken late and reviews not finalised in the first part of the job – Feb/March? Holly and Dan were brilliant in the details and Lewis contribution in the closure managing all expectations too.”
“Professional. Building good relationships, willing to listen and respond. The turnover of audit team year on year is frustrating even if understandable. Overall completion of audit does drag on with associated overrun costs.”
“Well: Professional, competent staff who are great to deal with. Always. Services are pricey for a business at the small end of the spectrum like ourselves and just occasionally the turnaround times are a bit slow.”
“Audit process (which is the majority of our interaction) is very efficient and always runs smoothly, so i would award 5 starts on the basis of audit alone, however ad-hoc service responses can be a bit slow in my personal opinion and we received some incorrect tax advice in the last year resulting in me having to pay a c£24k interest liability to HMRC, hence the lower score reflected above.”
“Clear requests for information, and a good portal for communicating. Response times from Cooper Parry could be faster when closing down queries, getting the initial files ready, or producing accounts”
Mistakes on audit packs, delays on final certificates, can be hard to get hold of”
“Timing is crucial, still awaiting for audited account for Dec YE to be issued, audit invoices are raised on your side but not forwarded by the accounts team to us, audit invoices should be issued once the financials are provided, some have been raised with incorrect amounts “
“Final Packs are taking too long, communication”