CONTENT HUB

YOUR SAY REVIEWS

“I rate CP because of the people, Danny and Robin are excellent. I know I can pick up the phone and call them and have a good quality chat about my business needs and they will give it good attention. Particularly with Robin I have a lot of ‘what if’ tax conversations which are useful when planning strategy and these are always dealt with, with good humour and good advice ! Stand out work in the year has been quick efficient audit delivery, with some non-audit points raised, which is always appreciated by the board. We have also delivered some good tax savings, with Patent Box and R&D work completed, and explanations of the upcoming changes in these regulations have been dealt with well. In terms of developments and improvements, fees are a point of contention, it unfortunately feels like a fight every time we discuss fees. There have been two examples in the last year where agreed fees for work have been increased before the work commences in conversations, then I have had to remind that we agreed something different. It just takes a shine off the service a little.”

“The audit team at CP are brilliant, we get the same team each year and we have watched them grow. They are polite. knowledgeable and always engaging. Paul is a great Partner, always willing to help and go the extra mile to ensure the customer and the teams expectations are met. A great bunch to work with and we always enjoy our audit.”

“Great team, and much improved communication and pro-active engagement over the past three months.”

“Damian and his team always provide excellent and timely advice for a reasonable fee. The USP for me is that fact that Damian and his team don’t just follow what others think and offer advice taking into account commercial, logical, holistic and relevant commentary with often some very in-depth and interesting technical analysis of case law (not just statute or guidance from HMRC)”

A thorough understanding of our business and how we work, with a firm grasp of what we need. A pragmatic and friendly approach leads to strong working relationships at every level of our connection.

“This was our first year audit and I’ve never seen an audit team this organised before. All requests were sent way ahead of time and comms throughout the audit were absolutely amazing! Huge thank you to the team for making the audit process feel so seamless “

“Easy and Friendly to deal with, Great Communication, Expertise.”

Audit was very efficient and done quickly, support from other teams also helped the business as we have recovered large amounts of tax savings. Perhaps some more communication on deadlines would help but it also applies equally to our group as I’m not always aware of what has been agreed.

“Excellent service. Need to ensure pricing is competitive.”

“The audit and tax process was really smooth and the team were great in helping us meet the audit process. Once the rush was over, the finalisation of the tax and financial statements has been a bit slower – I’d like to get it all out of the way sooner!”

“An excellent service to date.”

“Friendly team who are always happy to help! Communication around the audit/requests/timelines etc. could be improved.”

“No one is perfect so a 5 star rating isn’t likely. Audit and support work rarely causes any problems.”

“Provided quarterly accounts and bank compliance information late. Also the accounts contained errors, which meant I had to complete the accounts”

“This is the first year working with Cooper Parry in our audit. I have worked with numerous audit firms in the over the years and Cooper Parry has provided the best customer service experience. This has been achieved through proper planning, effective communication and issue resolution and above all in recruiting and training staff to deliver the audit in a more customer focused way. I have suggested some very minor improvements in our recent audit debrief.”

“CP are there when we need them, good advice supplied in a friendly & relaxed manner”