CONTENT HUB

YOUR SAY REVIEWS

“Lots of holds ups and change our end & your team remained very patient and understanding.”

“The auditor transition from Mazars to CP was seamless and didn’t affect the deadlines. Thanks much Tara and team.”

“This year has not been the easiest audit from my side due to changes in FMC, but the team have been very patient with me getting all the data back and even Nicola has taken her laptop on holiday to hep us get the accounts across the line before the deadline of 30.09 as my Corporate line manager was not keen to extend the deadline. I cant thanks Nicola enough for doing this, it has certainly made my life a lot easier!”

“Fast efficient service.”

“Got the job done. Friendly folk. Sometimes feels a bit frantic.”

“Around the level of expectation. Lower allowable costs, but at a higher %. All very good, but two points to note:- 1) Although I expect strict adherence to HMRC rules, I also want advice on how we can maximise the claim. At times it felt like the policeman role was more of a priority than helping to find ways to increase. 2) The staff analysis by person was left until the end and this required more detail this year. At the end of the final review call, only then it became apparent that the allowable wage cost was way below last years figure. This should have been highlighted and reviewed earlier, otherwise the claim would have been much lower. On the whole though, we were very happy with the service, flexibility and support.”

“Excellent supportive team who challenge where appropriate.”

“Swift, clear guidance.”

“Expectations met in full.”

“Audit undertaken in very timely manner. Our only issue is with the fees, although we do appreciate that a reduction was applied on this occasion.”

“A very good service on R&D, other than very last leg with some re-writes that means I knocked off 1 star.”

“Helpful and responsive during audit process. Fee is not unreasonable. Sensible approach to audit and accounts disclosures.”

“Transition to new engagement leader handled well. Pity not more time spent on site during audits rather than seemingly spending time in the office. Better visibility would enhance relationships.”

“I have no complaints, very happy with the service. I am not too involved in the detailed day to day audit process and the team at the office, who liaise more closely, may have a better basis for offering some feedback.”

“A consistent core team and approach to the audit allowed it to run more efficiently – no ‘daft’ questions this year. I think the mix of remote and on-site worked well. Generally speaking, the inflow portal is easy to use, but we would appreciate if the points could be adapted to be more bespoke to our business – if only to save numerous N/A comments.”

“Process runs efficiently and each year has improved. Would be good to get stats closed out quicker but that’s also down to us to support.”