CONTENT HUB

YOUR SAY REVIEWS

“Overall service is great but sometimes proactive advice would be useful.”

“Really pleased with the annual preparation of our accounts. Very much enjoy the FD conference. I always find initial quotes quite high (and certainly far higher than competitors) for ad-hoc project work.”

“Service is fine, fees are creeping up to level that is slightly concerning.”

“As a first year audit, it went as smoothly as we could have possibly hoped. Cooper Parry were the standout choice for our new auditors due to the speed of response and the, what I would call a less “formal approach” to the tender document and our initial call than we would usually expect – it caught our eye and made us feel that Cooper Parry was a firm with good people to work with which has proven to be the case. The level of client service has been really good and certainly a large improvement from our previous auditors. The audit was seamless and I hope that it can stay at this level for the foreseeable future and look forward to the audits in the coming years and to continue to build a strong relationship.”

“Impressive quality of the team throughout from the Partner on our account through to the junior member of staff. Audit manager in particular is knowledgeable, approachable and most importantly focused on delivering a high quality service for both Cooper Parry and its clients.”

“Great rapport with the team both onsite and via email. They are always willing to help and provide insight as requested. We need to work on the planning phase together to help improve the efficiency. The team have been very patient with me during our audit and understanding of my situation regarding the availability of resources.”

“Clear communications, proactive and friendly staff, always meet set deadlines.”

“This years audit was on a very tight timeframe and everyone worked really hard to pull it in on time.”

“You gave over and beyond for me personally, for which I am hugely grateful “

“Excellent collaboration as always.”

“Easy to work with and much smoother year 2.”

“Good clear dialogue and good open and honest exchanges.”

“Professional and timely service with a smile.”

“Great service and always timely communication. I feel we have a partner supplier rather than just an auditor”

“We always get a quick reply whenever we have an issue or a query. It was a very good team of auditors that undertook our audit once again – a mixture of continuity and some new faces – and accommodating our tight reporting deadline was much appreciated”

“We found the staff working on our audit were friendly and approachable, as well as being organised and methodical with their questions, and happy to work with us on how best to request the information needed from us (Inflo, email, in person). Having staff on site for part of the audit makes it so much easier to cover the work and in a quicker time than just back and forth emails/ inflo requests (especially for the more complicated explanations) and we do value this. Particular thanks to Jess Small for running the on site team. Communication from the team lead (Jo Loughton) throughout was very good and helped us to know what was going on/ expected and there was a quick turn around for questions too. Andy Jones’s presentations to the Board and A&R committee are always well received by Trustees and give them confidence in the process. A small suggestion on the ‘to improve’ is that for the last 2 years we have had a suggestion for something to include in the audit figures – such as premises calculations shown as a donation in kind – that would have been helpful to have had raised around the audit time in November rather than at sign off in January to enable a bit more time for discussion, or in this case feedback from our institution.”