ANDREW, OCT 24
“An improvement since last year. More effective Partner and Manager time. I think improvement on co-operation with PwC can make things smoother and more efficient with the target to conclude earlier than this year.”
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“An improvement since last year. More effective Partner and Manager time. I think improvement on co-operation with PwC can make things smoother and more efficient with the target to conclude earlier than this year.”
“Professional at all times, continuity of senior audit staff assisting in working relationship builds and understanding of our business. Balanced marketing material and service offerings to client base. The most innovative, smart, forward-thinking ambitious market-shaker in the business.”
“There were issues with the audit, particularly in meeting deadlines. We accept that this was in part due to the fact that this was the first audit carried out by CP after decades with Mazars, but there seemed to be issues with the work done during the audit that was not monitored/checked to ensure that it was sufficient prior to sign off. However we did get the accounts signed and filed in a time that did not upset our bankers and James worked very hard to recover time lost and make sure that CP had carried out all of the required audit work to enable the accounts to be signed off.”
“Very professional and responsive to our requests.”
“The audit of the plan was done efficiently and timely.”
“This years audit process was much better than the prior year.”
“Highly professional approach and good understanding of our niche charity needs.”
“Very good customer service. Your team went above and beyond when we had a challenge with our Finance Manager leaving the week before our audit. “
“Lack of consistency across signing officials. Very last minute.”
“Relationship works well and audit was seamless.”
“Excellent service, friendly & knowledgeable staff – a breath of fresh air.”
“Excellent service from the team but took quite a while to get the audit finished. Hopefully this can be rectified going forward”
“The team have taken feedback from the last audit and actively come up with actions to improve the audit experience for our business. Additionally the team are friendly and approachable which helps with the overall audit experience for us. Senior engagement team members speak to us and explain some of the complex subject matters and decisions made, which we greatly appreciate. It would be nice if the Inflo platform allowed more than one requestee to be added on a request that requires multiple inputs. But the audit team have found a way around this which again makes our lives easier.”
“Clear concise advice and good support.”
“The engagement went fine. The main issue was with timing and adhering to deadlines. We would have liked to have completed the audit much sooner and not left many tasks for the last minute.”
“We have been very happy with the service provided by Cooper Parry over the years – helpful, friendly, accommodating staff and the audits are always fairly painless! The only complaint we’ve ever had is that things tend to drag on over the audit period – but I think that’s the nature of audit work, especially now they have become remote. It’s never been a big issue though.”