CONTENT HUB

YOUR SAY REVIEWS

“Good service.”

“Met expectations – no issues.”

“We can improve by starting the audit earlier, with an interim audit in Late Feb 25. “

“No suggestions.”

“More organised this year but could still improve.”

“All was great. It might be useful to know as and when areas of the audit are completely done for review, or which items are still under review as the audit progresses. So we can ensure the required people are able to respond at a timely manner/ they are aware there will be further queries/ requests coming.”

“Always amenable, easy to work with. Even when we are being demanding, nothing is too much trouble.”

“Great Audit Team, very prompt and although the first for our pension scheme, they engaged and understood the requirements very well.”

“Audit completed on time but was close to deadline – more sign-off time would have been appreciated.”

“Helpful in solving problems rather than just ticking a compliance box.”

“Team are responsive and always willing to help. Good experience of the team that cover lots of areas. “

“It is a minor point, but maybe there could be a more coordinated approach when deciding what samples to request during the audit so that the same information isn’t requested a number of times for different purposes, particularly when this information has already been sent as part of the documents uploaded in response to the original requests on Inflo.”

“Super happy FD, super happy owners. Keep up the good work!”

“Ease of working with you, deliver on/ahead of time and manage expectations.”

“Clear requests on what was required. Sensible questions asked and non intrusive process for the team. Fair feedback provided accurately.”

“Whilst overall the audit went very well, the communication between the audit team and client deteriorated when the assistant manager left Cooper Parry. The senior manager should have done more to step in to ensure that the client knew what was going on (for example on progress on critical audit issues, latest holiday dates).”