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MELANIE CAMPBELL

Head of Marketing



WORKING WITH TANDEM PROPERTY

We’ve joined forces with Tandem, the London-based property asset management firm, who’ve appointed us as their Service Charge auditors.

It’s a really exciting time for both of us. We’ve just expanded beyond the Midlands into the London market with our move into Moorgate, and Tandem have recently taken a very snazzy space at The Custard Factory in Birmingham.

We’ll be helping Tandem manage all their Service Charge accounts for the properties in their client portfolios, providing live stats and KPI tracking through our tailored workflow management tool; Snapshot. We’ll help them to streamline the process, improve efficiencies and free up their time to stay focused on client service and customer experience.

Gemma Edwards, Our Director said:

“I’m so excited to be working alongside Sarah, Andy and the rest of the team. Like us, Tandem are looking to break the mould and disrupt the market which is so refreshing. Their energy and drive is infectious, and it’s exactly what we’re about at Cooper Parry.”

“We see ourselves as an extension to their Service Charge function rather than an external consultant, and I’m confident our Snapshot software will transform their property management offering. We’ll also be providing insights and advice on their internal operational performances, and we’ll be helping out with risk analysis.”

“There’s nothing more rewarding than working alongside clients who have a similar vision and values to ours. I’m sure this is going to be the start of a fantastic, longstanding relationship, and hopefully a sign of things to come now that we’re in London.”

Sarah Holmes, Associate Partner at Tandem adds:

“We’re delighted to be working with Cooper Parry as our Service Charge consultants. They have a wealth of experience in the industry, coupled with a fantastic culture and a drive to be the best.”

“Their disruptive nature and ambition to be different makes them an inspiration to work alongside and we are very much looking forward to welcoming them to the wider Tandem team.”

“The Cooper Parry approach is well aligned to that of Tandem, using smart people with smart technology, something we are looking to embrace in all aspects of our service delivery. We believe Cooper Parry’s Snapshot software will streamline the existing Tandem controls and processes, putting us in an excellent position to take on and manage significant and complex property portfolios with ease and efficiency as we grow.”

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