What do you do?

My job role has a number of branches but mostly I assist clients with their processing needs, start to finish. Although payroll is repetitive on a monthly basis with people being paid by strict deadlines, the day to day varies so much. I am a client’s point of contact for anything payroll related and assist them with a number of different things, including HMRC, pension or employee queries.  

Why do you do it?

Yes. I started at a training firm and was offered tax or payroll. I chose payroll and never looked back! 

I love working in the payroll department at CP and enjoy the variety and client interaction with our clients. I will admit, I do love a spreadsheet!  

What kind of projects have you been involved in?

Over the years, I have been involved in a number of ongoing projects and changes within the payroll world. A big project was the first acquisition, from there when we just grew and grew, we went from a team of 2 to 6 very quickly. This involved me becoming a senior member of the team and supporting other team members which automatically brings new challenges.   

Another big project that sticks out in mind is Furlough. That was a huge undertaking that none of us saw coming. It felt good to be supporting the client through such a difficult time.  

What’s on top of your bucket list?

Ooh that is a tough one. I have been lucky enough to tick a few bits off but the next one would be to visit the elephants. They are my favourite animal so that would be a dream!